Advanced Features

When shopping for a quality Cloud Hosted PBX solution for your business it is important to compare the features and options each provider offers. Not every cloud PBX is created equal, we have done our homework and are proud to offer one of the most feature rich Cloud Hosted PBX solutions available at a price that rivals our competition. At DynaLink our Hosted PBX Solutions include the following key features standard

 

User Features

Group Features

Device Auto Provisioning

Direct Inward Dialing

Directed Call Park

Directed Call Pickup

Diversion Inhibitor

Do Not Disturb

Enhanced Privacy on Hold

Extension Dialing

External Calling Line ID Delivery

Hunt Groups

In-Call Service Activation

Instant Messaging (via SIP SIMPLE)

Intercom

Internal Calling Line ID Delivery

Last Number Redial

Malicious Call Trace

Message Waiting Indicator

Music-On-Hold

System Default Music-on-Hold

◦ Call Forwarding Always

◦ Call Forwarding Busy

◦ Call Forwarding No Answer

◦ Call Forwarding Not Reachable

◦ Find Me (multiple numbers)

◦ Automatic Monitoring

◦ Supervising Mode

◦ Silent Monitoring

◦ Convene Conference

◦ Invite Attendees

◦ Multiple Conference Rooms

◦ Scheduled/Instant Conference

◦ Web-based Setup

◦ Account Codes

◦ Monitor Add, Drop, Hold, Mute

◦ Conference Recording

Account-Authorization Codes

Alternate Numbers

Anonymous Call Rejection

Authentication by Digest

Authentication by ANI

Auto Attendants

Call Queues

Call Recording

Call Return

Call Schedule

Call Status (Real-time in User Portal)

Call Transfer

Personalized Music-on-Hold N-way Call

Phone Status

Pre-paid Calling (PIN or ANI)

Presence

Privacy

Selective Call Acceptance

Selective Call Rejection

Sequential Ring

Shared Call Appearance

Simultaneous Ring Personal

Three-Way Call

Two-Stage Dialing

Video Telephony

Voicemail

◦ Personal Auto Attendants

◦ Scheduled Auto Attendant

◦ Chained Auto Attendants

◦ Barge In / Barge-in Exempt

◦ Attended Transfer

◦ Blind Transfer

◦ Intercom Transfer

◦ Transfer to Voicemail

Busy Lamp Field

Call Forwarding

Call Waiting

Calling Line ID Delivery Blocking

Calling Name Retrieval

Calling Party Category

CDRs

Charge Number

Client Call Control (API and User Portal)

Conferencing (Multi-Way Calling)

Call Logs (Inbound and Outbound)

Call Monitoring

◦ Default Greetings

◦ Customizable Greetings

◦ Name Recording

◦ Email Notification

◦ Voicemail Forwarding

◦ Forwarding to Email

◦ User Portal (View, Save Delete)

◦ Voice Messaging Group

◦ Voice Messaging Call Back

◦ Web User Console

◦ Contact List

◦ Dial by Contact Name

◦ Inbound Call Handling Rules

◦ Screen Pop for CRM support

Call Notify

Call Park

Call Pick Up

◦ Call Pick Up Group

◦ Directed Call Pickup

Authorization Group Codes

Auto Attendants

 

◦ Personal Auto Attendants

◦ Scheduled Auto Attendants

◦ Chained Auto Attendants

◦ Barge In / Barge-in Exempt

◦ Attendant Console

Business Trunking

Call Center / Contact Center

◦ ACD

◦ Detailed reports

◦ Skill based routing

Call Intercept

Calling Group ID Deliver

Calling Plans (Incoming, Outgoing)

Configurable Extension Dialing

Configurable Feature Codes

Device Inventory

Department Support

Group Announcements

Group Custom Ringback

Hoteling

Hunt Groups

Instant Group Call

Instant Messaging (via SIP SIMPLE)

Office Manager Portal (Web portal)

Pre-paid Calling (PIN or ANI)

Printable Group Directory

Series Completion

Simultaneous Ring (group)

Video Conference (external MCU)

Services

Contact us

Dynalink Communications

877-396-2546

support@dynalinktel.com

 

11 Broadway, Suite 200

New York, NY 10004

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Copyright © 2005- Dynalink Tel Inc.

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User Features

Device Auto Provisioning

Direct Inward Dialing

Directed Call Park

Directed Call Pickup

Diversion Inhibitor

Do Not Disturb

Enhanced Privacy on Hold

Extension Dialing

External Calling Line ID Delivery

Hunt Groups

In-Call Service Activation

Instant Messaging (via SIP SIMPLE)

Intercom

Internal Calling Line ID Delivery

Last Number Redial

Malicious Call Trace

Message Waiting Indicator

Music-On-Hold

System Default Music-on-Hold

◦ Call Forwarding Always

◦ Call Forwarding Busy

◦ Call Forwarding No Answer

◦ Call Forwarding Not Reachable

◦ Find Me (multiple numbers)

◦ Automatic Monitoring

◦ Supervising Mode

◦ Silent Monitoring

◦ Convene Conference

◦ Invite Attendees

◦ Multiple Conference Rooms

◦ Scheduled/Instant Conference

◦ Web-based Setup

◦ Account Codes

◦ Monitor Add, Drop, Hold, Mute

◦ Conference Recording

Account-Authorization Codes

Alternate Numbers

Anonymous Call Rejection

Authentication by Digest

Authentication by ANI

Auto Attendants

Call Queues

Call Recording

Call Return

Call Schedule

Call Status (Real-time in User Portal)

Call Transfer

Personalized Music-on-Hold N-way Call

Phone Status

Pre-paid Calling (PIN or ANI)

Presence

Privacy

Selective Call Acceptance

Selective Call Rejection

Sequential Ring

Shared Call Appearance

Simultaneous Ring Personal

Three-Way Call

Two-Stage Dialing

Video Telephony

Voicemail

◦ Personal Auto Attendants

◦ Scheduled Auto Attendant

◦ Chained Auto Attendants

◦ Barge In / Barge-in Exempt

◦ Attended Transfer

◦ Blind Transfer

◦ Intercom Transfer

◦ Transfer to Voicemail

Busy Lamp Field

Call Forwarding

Call Waiting

Calling Line ID Delivery Blocking

Calling Name Retrieval

Calling Party Category

CDRs

Charge Number

Client Call Control (API and User Portal)

Conferencing (Multi-Way Calling)

Call Logs (Inbound and Outbound)

Call Monitoring

◦ Default Greetings

◦ Customizable Greetings

◦ Name Recording

◦ Email Notification

◦ Voicemail Forwarding

◦ Forwarding to Email

◦ User Portal (View, Save Delete)

◦ Voice Messaging Group

◦ Voice Messaging Call Back

◦ Web User Console

◦ Contact List

◦ Dial by Contact Name

◦ Inbound Call Handling Rules

◦ Screen Pop for CRM support

Call Notify

Call Park

Call Pick Up

◦ Call Pick Up Group

◦ Directed Call Pickup

Group Features

Authorization Group Codes

Auto Attendants

 

Configurable Feature Codes

Device Inventory

Department Support

Group Announcements

Group Custom Ringback

Hoteling

Hunt Groups

Instant Group Call

Instant Messaging (via SIP SIMPLE)

Office Manager Portal (Web portal)

Pre-paid Calling (PIN or ANI)

Printable Group Directory

Series Completion

Simultaneous Ring (group)

Video Conference (external MCU)

◦ ACD

◦ Detailed reports

◦ Skill based routing

◦ Personal Auto Attendants

◦ Scheduled Auto Attendants

◦ Chained Auto Attendants

◦ Barge In / Barge-in Exempt

◦ Attendant Console

Business Trunking

Call Center / Contact Center

Call Intercept

Calling Group ID Deliver

Calling Plans (Incoming, Outgoing)

Configurable Extension Dialing